The country’s top quick-service restaurants (QSRs) have tapped PayMaya to deploy contactless payments in-store, via drive-thru, and through their respective online delivery portals for safer transactions.
Jollibee Group, McDonald’s and KFC have adopted PayMaya’s end-to-end digital payments solutions for enterprise – starting with One by PayMaya Point of Sale (POS) devices for in-store and drive-thru, to PayMaya’s payment gateway and digital invoicing solutions for online orders.
These efforts are in line with the recent guidelines issued by the Department of Trade and Industry (DTI) wherein alternative payment options are encouraged as part of compliance with health and safety protocols.
“Cashless is now emerging as the preferred mode of payment for consumers as Filipinos embrace health and safety protocols under the New Normal,” Shailesh Baidwan, PayMaya president said.
“With QSRs adopting PayMaya’s end-to-end digital payments solutions, customers and frontliners alike are experiencing a better way to pay that’s also safer, more convenient, and rewarding – whether the transaction is for dine in, drive-thru, or orders via website or chat,” he added.
In parallel to enabling cashless payments in their respective store branches, QSRs are strengthening their online channels by enabling digital payment acceptance through the PayMaya Checkout payment gateway.
McDonald’s, for example, has been accepting cashless payments through their McDelivery website (mcdelivery.com.ph), the McDelivery PH App, and soon, via McDonald’s Messenger. They are the first QSR to scale cashless payments back in 2018.
Various brands under Jollibee Group such as Jollibee, Chowking, Mang Inasal, Greenwich, Burger King and Red Ribbon have introduced digital payments through credit/debit cards and via Pay with PayMaya through Facebook Messenger chatbots as a response to the growing trend of “conversational commerce.” Aside from that, Panda Express and Pho24 have implemented PayMaya’s Digital Invoice solution in their ordering system.
KFC, meanwhile, offers an array of digital payment options at its website (www.kfc.com.ph), which allows ordering via delivery and through store pick-up for advanced ordering.
With the economy opening up from quarantine measures, the food and restaurant industry is instituting health and safety protocols, including making cashless acceptance part of the standard options of doing business under the New Normal.
This is in compliance with the recent guidelines on the implementation of minimum health protocols issued by the DTI last June 22.
Under DTI Memorandum 20-37, restaurants in General Community Quarantine (GCQ) areas may open at 30 percent operational capacity, provided that venue capacity allows for social distancing protocols and are compliant with the proper protocols prescribed by the DTI.
Meanwhile, for areas under Modified General Community Quarantine (MGCQ), the establishments may operate at a maximum 50 percent capacity for their dine-in services.