GCash supports safety of BPO employees

GCash, the mobile wallet of Globe Telecom Inc. is partnering with business process outsourcing (BPO) companies to disburse salaries, incentives and allowances to prevent the spread of coronavirus disease 2019 (COVID-19). 

GCash for Business, the enterprise arm of the country’s leading mobile wallet, offers a wide range of business solutions which allow both merchants and users to enjoy a safe and secure cashless experience. 

It allows businesses to distribute payroll and allowances to employees through their GCash e-wallets, which can be linked to a GCash MasterCard.

“Even before the pandemic, GCash played a big role in ensuring the safety of employees of Teletech, a global customer experience services and technology innovator who has won awards for being a top employer in the Philippines” Luigi Reyes, vice president  for Enterprise of GCash said.

The GCash rewards helped Teletech achieve its goal of gamifying their team’s career path and engagement in a high-touch environment with the launch of the Gamified Talent Engine (GTE). 

The GCash app gave the employees the liberty to choose the rewards they wanted in a convenient manner in exchange for participation in the program. In some cases, those rewards could be used for daily necessities which helped employees save cash.

 Adam Jove, one of Teletech’s customer representatives who has been working for the company for seven years, was able to trade his GCash points to buy maintenance medicines to treat his medical condition. 

GTE Director Jan Rodriguez, added that they observed high utilization of rewards through GCash for supermarket and drugstore redemptions, as they helped usher employees to maximize their benefits while keeping transactions easy and contactless.

Teletech PH Regional Lead Paul Doctolero saw employee participation in wellness programs improve with GCash. “Who wouldn’t want to interact, learn, and at the same time get incentives? Self-improvement is in demand and with this platform, you can do it whenever and wherever.” he said.

Globe Fintech Innovations Inc. (Mynt), which operates GCash, is part of the portfolio companies of 917Ventures, the largest corporate incubator in the Philippines wholly-owned by Globe Telecom Inc.

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