By: Patrick Villalobos, Contributor

TTEC Holdings, Inc. (TeleTech) is launching a new healthcare program, hiring United States (US)-registered nurses (RN) with its NCLEX certification center located in Cainta, Rizal. 

Initially, TeleTech will employ up to 30 nurses by mid-August and plans to hire as many as 150. 

As the initiative grows, it will also invest in education programs to support local nurses looking to expand their careers with the NCLEX certification.

The company will hold an online recruitment process for the safety of candidates and employees amid the coronavirus disease 2019 (Covid-19) pandemic. 

Once hired, the positions will be onsite in the TeleTech Cainta facility, following strict health and safety protocols. 

 US-registered nurses with TeleTech will have the chance to use their experience in the nursing field, their soft skills such as empathy and compassion, and their exceptional English skills to support customers of pharmaceutical companies. 

 RNs working with the firm, likewise, can utilize their nursing skills and knowledge in an environment with reduced physical demands over working in a clinical setting. 

TeleTech supports their ongoing education and career development by financing continuing education and licensing fees. 

 “Now more than ever, delivering amazing service for essential services such as healthcare is critical,” said Barbie Quizan, vice president of TeleTech. 

“Our US-registered nurses play an important role in elevating the patient and member experience while also growing their careers. We look forward to providing career development opportunities for the local workforce as the need for skilled healthcare support increases,” she added.

 Almost 50 percent of the company’s Philippines workforce comes from employee referrals from existing team members, a direct result of its culture, values and employee recognition programs. 

 The firm embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within their global teams.

 Employees enjoy the following: Opportunity to support a global company and gain US customer experience, competitive pay, potential career advancement, and employee rewards and bonuses.
 A leading digital global customer experience technology and services provider, TeleTech is focused on the design, implementation and delivery of transformative customer experience, engagement and growth solutions.